Privacy Policy

Privacy Policy for COCO and MAY Online Store Email and SMS Marketing

At COCO and MAY, safeguarding your privacy and ensuring the security of your personal information is our top priority. This Privacy Policy explains in detail how we collect, use, disclose, and protect your information when you interact with our online store and subscribe to our email and SMS marketing services.

Information Collection:

When you visit our website or make a purchase, we collect various types of personal information to fulfil your orders and enhance your shopping experience. This may include your name, email address, phone number, billing address, shipping address, and payment details. We utilize this information solely for order processing, communication regarding your purchases, and to personalize your shopping experience.

Email and SMS Marketing:

By providing your email address and/or phone number, you grant us permission to send you marketing communications via email and SMS. These communications may include promotional offers, updates on new products, exclusive discounts, and other relevant content aimed at enhancing your shopping experience. You have the option to opt-out of receiving marketing communications at any time by following the instructions provided in the messages.

Opt-Out:

Should you wish to opt-out of receiving marketing communications from us, you can unsubscribe from our emails by clicking the "Unsubscribe" link located at the bottom of each email. Similarly, to stop receiving SMS messages, reply STOP to any message you receive from us. Once you opt-out, we will promptly remove you from our marketing lists, while ensuring you still receive transactional communications related to your orders.

Information Sharing:

We respect your privacy and do not sell, trade, or rent your personal information to third parties for marketing purposes without your explicit consent. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering marketing communications. These service providers are contractually obligated to maintain the confidentiality and security of your information.

Data Security:

We employ robust security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption technologies, secure socket layer (SSL) protocol, and regular security audits to ensure the protection of sensitive information transmitted through our website.

Cookies and Tracking Technologies:

We utilize cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and gather information about how you interact with our website. Cookies are small text files stored on your device that enable us to recognize your browser and remember certain preferences. You have the option to manage your cookie preferences through your browser settings.

Policy Changes:

We reserve the right to modify or update this Privacy Policy at any time without prior notice. Any changes or clarifications will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

By using our website and providing us with your personal information, you consent to the terms outlined in this Privacy Policy.

If you have any questions, concerns, or require further clarification regarding our Privacy Policy, please don't hesitate to contact us at [Your Contact Information].

Last Updated: 8/02/2024

COCO and MAY