At Coco + May, every piece is carefully handmade or personalised to order. We take pride in creating meaningful products and ensuring they arrive safely to you.
All orders are made and prepared within 5–7 business days.
During peak periods (including Easter, Christmas, and sales events), processing times may extend to 7–12 business days.
Please note: Personalised items may require additional time depending on the level of customisation.
We ship Australia-wide using trusted carriers.
Standard Shipping
Estimated delivery: 3–8 business days
Flat rate or calculated at checkout
Express Shipping
Estimated delivery: 1–4 business days
Available at checkout
Delivery timeframes are estimates only and may vary depending on your location and carrier delays.
Local pickup may be available in Broken Hill, NSW.
If enabled, you will receive a notification when your order is ready for collection.
Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your delivery.
Coco + May is not responsible for delays caused by postal carriers, incorrect addresses, or unforeseen circumstances.
Please ensure your shipping details are correct at checkout.
If an incorrect address is provided:
We are not responsible for lost parcels
Additional shipping fees may apply for redelivery
If your order arrives damaged or is lost in transit, please contact us within 5 days of delivery (or expected delivery date).
We will work with the shipping provider to resolve the issue as quickly as possible.
If you have any questions regarding your order or shipping, please contact us at:
Thank you for supporting Coco + May — your support means the world to our small business 💖
